Employment Hero Help Centre (AU)

Employment Hero Support

Support for your Payroll platform.

Find answers about payroll setup, pay runs, STP reporting, super, and compliance.

Process an Off-Cycle Pay Run

IntroductionUse an off-cycle pay run when you need to pay an employee outside your regular pay cycle. This is common ...
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Update Employee Tax, Superannuation and Bank Details

IntroductionUse this guide to update an employee’s payroll details in Employment Hero Payroll, including their tax f...
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Manage Mid-Cycle Pay Detail Changes

IntroductionWhen an employee’s pay details change partway through a pay cycle, it is important to apply the update co...
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Managing Tax and TFN Declarations

Accurate TFN declarations ensure correct PAYG withholding and STP reporting. Administrator responsibilit...
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Back Pay and Salary Adjustments

Back pay is paid when a salary increase or correction is applied retroactively to a prior pay period. Ho...
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